De-Escalation and Resilience Training
I offer practical trainings on de-escalation and resilience to help frontline teams that work with the public. I train library staff, employment service providers, and customer service teams across industries. I also work with caregiver groups, health care workers, social service providers, and early childhood educators.
I offer pre-recorded, virtual, or in-person workshops customized for each group.
Some examples of current sessions include:
Contact me for more information on how I can help.
I offer practical trainings on de-escalation and resilience to help frontline teams that work with the public. I train library staff, employment service providers, and customer service teams across industries. I also work with caregiver groups, health care workers, social service providers, and early childhood educators.
I offer pre-recorded, virtual, or in-person workshops customized for each group.
Some examples of current sessions include:
- Burnout and Resilience
- Supportive Communication and De-Escalation Skills at Work
- Boundaries for Care Workers
- From Vicarious Trauma to Vicarious Resilience
- The Challenge of Change
- Supporting Overwhelmed Guests
Contact me for more information on how I can help.
